Draft for review
How we work, start to finish.
Every engagement ends with something your team can open and use the next morning, not a slide deck.
Project or retainer
Two ways to work together. Project management comes with both.
- Project
- A defined problem, a defined finish line, and a fixed scope. Best when you know what needs to change.
- Retainer
- Steady, ongoing help as priorities shift. Best when the work keeps evolving and you want the same people on it.
Principles
Start from the work, not the tool.
We learn how the work really happens before we recommend anything.
Design for AI from the ground up.
If the process were built today, would it look like this? Usually not.
Leave it running.
The job is done when your team runs it without us.
How an engagement runs
Five stages. Short ones, in practice.
Learn the work
We sit with the people who do it and map how it really runs, including the workarounds.
Redesign
We design the new way of working around what AI can do, and agree on it with your team.
Build
We build it. Engagements end with working tools your team can open and use, not a report about them.
Hand over
We train the people who will own it, and write down how it runs.
Stay on call
We stay close while it settles, then step back.
Start with one process.
Tell us where the work gets stuck. We'll suggest where to begin, and whether a project or a retainer fits.