Notes from the work.

Short essays on how work actually changes when AI arrives. Written by the firm, from what we see in practice.

Latest

All three are drafts for review

  1. AI adoption · 5 min read

    Most companies are using AI like it is still 2023

    The gap between what AI can do and what organizations deploy is organizational, not technical.

  2. Process · 4 min read

    Bolted on vs. built in

    Adding AI to an old process rarely changes the result. Designing the process around AI does.

  3. Data · 4 min read

    Clean data is an operations problem

    Bad data usually starts with how the work is done, not with the database.